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Your Privacy Matters

Privacy Policy

1. INTRODUCTION

Revilo Financial & Revilo Mortgages are trading styles of Revilo Life Ltd. Revilo Life is committed to protecting your privacy and security. Our policy explains how and why we use your personal data, allowing you to remain in control of your information and informed about its use.

From 1st March 2018, Revilo Group Companies will ask its customers to “opt-in” for marketing communications due to new regulations on personal data (General Data Protection Regulation) coming into force in May 2018. We are introducing a new approach where you consent to how we can contact you, such as via email, phone, SMS, or post.

If you prefer not to receive communications or wish to change how we contact you, please email us at info@revilogroup.co.uk, write to us at Revilo Group, Revilo House, Suite 2, Bridgefold Road, Rochdale OL11 5BX, or call us at 01706 509234.

We will not sell your personal data and will only share it with organisations necessary to provide services, ensuring privacy and security.

2. ABOUT US

Your personal data will be collected and used by Revilo Life Limited, registered in England with company number 10245939, registered with the ICO under data controller number ZA286236. The details for other Group Companies are shown below.

3. WHAT INFORMATION WE COLLECT AND HOLD

Personal data you provide

We collect data you provide, including information when communicating with us about products or services. This includes personal details such as name, date of birth, email, address, telephone, and details of your transaction or financial information (e.g., bank account details).

Information created by your involvement with us

Your activities and involvement with Revilo Life Limited may create personal data.

Information we generate

We conduct research and analysis on the data we hold, which can generate personal data. This also informs direct marketing to send relevant messages. See Section 6 for more on profiling and targeted advertising.

Information from third parties

We may receive personal data from third parties (e.g., partnering with another organisation). We may also collect information from social media or public sources. Sensitive personal data is not normally collected.

Accidents or incidents

If an accident or incident occurs on our property or involves our staff, we may record relevant personal data.

4. HOW WE USE INFORMATION

We only use your personal data with your consent or where necessary to:

  • Enter into, or perform, a contract with you
  • Comply with a legal duty
  • Protect your vital interests
  • For our (or a third party’s) lawful interests

We will only use your data for the purpose it was collected (or closely related purposes).

Marketing

We use personal data to communicate, promote our company, and offer services. For more information, see Section 5.

Administration

We use personal data for administrative purposes, such as processing payments, maintaining databases, fulfilling contracts, and respecting communication preferences.

Internal research and analysis

We analyze our marketing campaigns to understand responses and improve our customer service.

Supporter research and profiling

We categorize and profile personal data to tailor marketing, services, and communications. See Section 6 for more on profiling.

5. DISCLOSING AND SHARING DATA

We will not sell your personal data. If you opt-in for marketing, we may contact you about our partners, but the communication will always come from Revilo Group Companies. We may share data with subcontractors or suppliers under strict confidentiality and security contracts.

6. MARKETING

From 1st March 2018, Revilo Group Companies will ask customers and buyers to opt-in for marketing communications, including updates about our business, events, products, and services. You can choose how you want to receive these messages.

If you wish to change your preferences, email info@revilogroup.co.uk, write to us at Revilo Group, Revilo House, Suite 2, Bridgefold Road, Rochdale OL11 5BX, or call us at 01706 509 239.

7. RESEARCH AND PROFILING

We analyze personal data to understand our customers better and provide more relevant communications. We may also combine information from external sources to create detailed profiles and anonymize data for broader purposes, such as recruitment or identifying trends.

8. HOW WE PROTECT DATA

We use physical and technical measures to safeguard your data. Our staff receives data protection training and follows strict procedures.

Payment security

All electronic forms requesting financial data use SSL encryption. We comply with PCI-DSS standards and do not store card or bank details.

CCTV

Some premises have CCTV for security purposes, with footage stored temporarily unless flagged for review.

9. STORAGE

Where we store information

Revilo Group operates in the UK, and data is stored within the EU. Some services may transfer data outside the EEA, but only with adequate protection (e.g., Microsoft Privacy Shield).

How long we store information

We only store data as long as needed for the purpose it was collected. We regularly review our data and delete what is no longer required.

10. KEEPING YOU IN CONTROL

You have legal rights over your personal data, including:

  • The right to confirmation of whether we hold your data and to obtain a copy
  • The right to have your data erased or rectified
  • The right to object to marketing or profiling
  • The right to request data in a common electronic format

If you wish to exercise your rights, write to us at Revilo House, Suite 2, Bridgefold Road, Rochdale OL11 5BX.

If you have a complaint, contact us. If you are unsatisfied with our response, you can complain to the UK Information Commissioner’s Office (www.ico.org.uk).

11. COOKIES AND LINKS TO OTHER SITES

Cookies

Our website uses cookies to provide the best experience and functionality.

Links to other sites

Our website contains links to other websites. We are not responsible for the content or privacy practices of these sites. We suggest reviewing their privacy policies before providing personal information.

12. CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy periodically to ensure it remains accurate. The current version will always be available on our website.

This Privacy Policy was last updated on 30/08/2024.

Data Controller Registrations

  • Revilo Capital Limited – Registration Number: ZA171255, Date Registered: 09 March 2016, Registration Expires: 08 March 2025
  • Revilo Life Limited – Registration Number: ZA286236, Date Registered: 18 October 2017, Registration Expires: 17 October 2024
  • Revilo Homes Limited – Registration Number: ZA246356, Date Registered: 12 April 2017, Registration Expires: 11 April 2025
  • Revilo Automotive Limited – Registration Number: ZA189432, Date Registered: 17 June 2016, Registration Expires: 16 June 2025
  • Revilo Developments
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